How We Sell for Less

  1. Our product information and low prices reduce customer returns.
  2. We sell in volume. We sell huge quantities, delivered and picked up from our warehouses.
  3. We don't have high over head costly showrooms, allowing our customers to purchase the exact same brand name furniture (with the exact same warranties) for less. 
  4. We are a privately held company. No stock holders demanding high mark-ups and huge profits from us in order to get a big return on their investment. We are family owned and don't need big profits and lots of money. We can sell as cheaply as we want to!
  5. We are more efficient and have better operating systems.
  6. We do not sell showroom samples.This saves on duplicate handling costs and damaged merchandise.
  7. Our owner is actively involved in every aspect of the business. There are no bureaucracies to slow down decision-making.
  8. We do not offer free professional decorating services. With other stores that do offer this service, you end up paying for it with higher prices on the furniture whether you use the services or not.
  9. We offer better customer service. Our salespeople do not handle customer service issues. We have a full-time customer service staff trained to take care of updating our customer and getting them solutions.
  10. We enjoy great word-of-mouth advertising. Our satisfied customers do the advertising for us.
  11. Our salespeople don't use high-pressure sales tactics. This creates a welcome, relaxed shopping environment for our customers.
  12. We recycle large amounts of cardboard and paper. This improves profitability plus helps the environment.
  13. We make calculated customer care calls before orders are processed to avoid lengthy back-orders and customer cancellations.